INSTRUCTOR CO-ORDINATOR (FTC) – STONELEIGH

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SALARY:£23,000 PA Pro Rata.

Currently recruiting for a 9 month fixed term contract Instructor Co-ordinator position. As the Instructor Co-ordinator you will be responsible for the organisation of Quality Assurance (QA) activity to support the clients new/existing Instructor/Assessor network. You will be supporting recruitment drives to ensure the network is adequate for the needs of our clients business and at the required skills levels and also oversee the processing of annual membership of Instructors, Customised Provision Instructors and Assessors.

Due to location you will need your own transport.

Instructor Co-ordinator Main Responsibilities:
·Ensure all databases are updated with all relevant Instructor/Assessor details.
·Manage correspondence from Instructors/Assessors and deal with this promptly.
·Based on the risk assessment organise spot visits on Instructors/Assessors.
·Organise QA activity to ensure Instructors maintain the standard required to underpin the QA strategy.
·Arrange and support Instructor and Assessor CPD, standardisation and update events working in conjunction with Product Development
·Produce and maintain skills groups, telephone interviews, skills assessments and progression routes for instructors and assessors
·Manage complaints
·Identify shortages and actively recruit new Instructors/Assessors to fill gaps
·Support preparation and attend events as required
·Ensure the confidentiality and integrity of all data relating to the role in accordance with IS27001 and the terms of employment.

Our client is looking for:
·Excellent organisational and time management skills
·Excellent interpersonal and communication skills
·Excellent customer service skills
·Understanding of QA processes
·Excellent Microsoft office skills – especially Word and Excel
·Excellent attention to detail
·Experience of working in a customer service environment
·Experience of managing external sub contractors
·Experience of operating to quality systems and processes
Desirable
·Understanding of the Technical Award products
·Understanding of Quartz
·Understanding of Instructor recruitment and quality assurance

If you are interested in this position please email your CV along with a short covering letter to explain why you think you would be ideal for the role.

Ref No: 3177
Job Title: Instructor Co-ordinator
Location: Warwickshire – Rural
Job Type: Fixed Term Contract – 9 months
Full or Part Time: Full Time – Monday to Friday 37.5 hours
Salary: £23,000 PA Pro Rata

APPLY HERE
Please note that if you do not hear back from us in 7 working days your application on this occasion has been unsuccessful. If you are already registered with Tri please contact your consultant to discuss your suitability for this position. Tri can only consider applications from candidates who are currently eligible to live and work in the UK in line with Home Office Guidance on the prevention of illegal working. We operate a strict equal opportunities policy.

GDPR is here! To read more then please see this article on TRI

https://www.2tri.com/2018/03/19/what-is-gdpr-what-you-need-to-know/

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